National Dementia Workforce Study Surveys Underway
NIH National Institute on Aging Year 1 surveys have just entered the field. Four surveys will be conducted annually: Community Clinician, Nursing Home Staff, Assisted Living Staff, and Home Care Staff (including home health). The staff surveys each also have an administrator survey to learn more about how each organization operates. We encourage you to participate if you or your organization are contacted about taking a survey. With less than 30 minutes of your time, your voice can make a big impact. Read more.
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Customer Service Key to Keeping New Residents
McKnight's Senior Living Prospective senior living residents have certain expectations when it comes to quality of life and communications, meaning that providers need to up their customer service game to keep their residents, according to one marketing expert. Read more.
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